This Privacy Policy explains how we (“the Company”, “we”, “us”) collect, use, store, and protect the personal information of customers in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA).
By making a purchase or engaging in business with us, you agree to the terms of this Privacy Policy.

Information Collected

We may collect the following information:

Personal Information

• Full name
• Identification number / Passport number (if required)
• Phone number
• Email address
• Delivery address / Home address

Transaction Information

• Purchase records
• Receipts and trade-in history
• Payment method

Technical Information (if online or social media involved)

• IP address
•  Website browsing data

Purpose of Data Collection

Personal information is collected for:

• Processing purchases and payments
• Managing delivery of goods
• Warranty records and after-sales service
• Customer loyalty / reward programs
• Promotions, marketing campaigns & notifications (if customer agrees)
• Compliance with legal requirements

Information Disclosure

We will not sell or rent your personal data to third parties. However, your information may be shared with:

• Payment service providers (bank / payment gateway)
• Delivery / courier companies
• Professional advisors (e.g., accountants, lawyers)
• Authorities, if required by law

All such third parties are bound by confidentiality obligations.

Data Security

We take reasonable steps to protect customer personal information, including:
• Internal access controls
• Secure data storage
• Digital protection systems (if involving online systems)

However, no online transmission system can be guaranteed to be 100% secure.

Data Retention

Personal information will be stored only as long as necessary for business purposes and legal compliance.

Customer Rights

Under the Malaysia PDPA, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Withdraw consent for marketing
• Request deletion of data subject to legal limitations

All requests must be made in writing to us.

Marketing Policy

We will only send promotions via WhatsApp, SMS, or email if you’ve given consent.
You may unsubscribe at any time.

Policy Changes

We reserve the right to update this Privacy Policy from time to time.
Any changes will be notified via notices at our premises or official platforms.

Contact Information

For privacy-related inquiries:
Email:emasputerimelayu@gmail.com
Phone: +6012-939 2644